ACCESSIBILITY CONFLICT RESOLUTION SERVICES

Two puzzle pieces been held up to the light next to each other.

Independent, SOLUTION FOCUSED EXPERT

In the world of building consents, accessibility-related standoffs between project teams and Building Consent Authorities (BCAs) are not uncommon. Whether it’s differing interpretations of NZBC Clause D1, proposed alternative solutions, or practical implementation issues—disputes can lead to costly delays, strained relationships, and sometimes even formal Determinations.

At Strawbridge Accessibility, we offer a time charge independent conflict resolution service designed to step in early and help resolve these disagreements before they escalate.

How it Works

If you’ve hit an impasse with Council or the BCA over an accessibility matter, we can:

  • Review the issue independently, including any correspondence, plans, or reasoning from both parties

  • Provide a neutral, expert opinion grounded in over 16 years of experience and detailed knowledge of the NZ Building Act 2004, NZ Building Code (particularly Clause D1), and MBIE Determinations

  • Identify practical, code-aligned pathways forward—including design tweaks, clarifying documentation, or supporting rationale that satisfies both parties

  • Facilitate clear communication to help re-establish trust and alignment between stakeholders

To be clear this is not a compliance certification service, only a council may certify compliance under the NZBA. This service is aimed at reaching a solution and avoiding the time, cost, and complexity of a formal Determination process, while maintaining fairness and regulatory compliance.

Why Choose Strawbridge Accessibility?

  • Unbiased: We’re completely independent with no ties to Councils, external funding, or product vendors

  • Experienced: Trusted advisor on major NZ projects, with a reputation for pragmatic, design-sensitive solutions

  • Effective: Our input has helped de-escalate countless issues before they required formal rulings

If you're facing a deadlock, let us try to help bring clarity and momentum back to your project.

Get in touch to discuss your situation confidentially.

Get in touch today →